Infopro Learning

FEBRUARY 16, 2022

In recent years, the volatile business environment and the impact of ever-changing customer needs have resulted in the transformation of managed training services. Leaders must have a proper understanding of the fundamentals of managing training services. It is not a mere activity; it requires learner performances to enhance success.

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Infopro Learning

MAY 21, 2021

One of the most effective tools your company can utilize to improve customer experiences is your customer service training programs. Effective customer service training can significantly improve the quality of service your organization’s employees provide. Not Integrating Support Materials to Further Support Learners.

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Infopro Learning

FEBRUARY 10, 2021

Today providing good customer service can give your organization a huge competitive advantage. You might be surprised to hear that some of the most successful customer service training programs don’t focus on products or services. The service was put into place to help reduce security risks and potential data breaches.

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Infopro Learning

MARCH 22, 2023

Organizations can optimize their training program requirements by partnering with a Managed Learning Services (MLS) provider. What are Managed Learning Services? Managed Learning Services is a comprehensive learning and development solution to help organizations enhance their employees’ skills, knowledge, and performance.

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Infopro Learning

JANUARY 7, 2021

These strategies will need to be aligned with the organizations new business goals and with the changing learner needs. Navigating the Future of Work with a Managed Training Services Partner. Delivering training in a quality engaging format that meets the needs of modern learners requires expert level tools and technology.

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Infopro Learning

SEPTEMBER 22, 2021

Delivering quality customer service is essential for organizations that depend on their customers to stay ahead of the curve. Let’s see how organizations should create customer service training programs while inspiring their workforce to engage and upskill, and transforming learning at speed and scale: Proper Planning.

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Infopro Learning

FEBRUARY 9, 2021

If you are like the many other businesses looking to improve your training ROI this year, managed training services is an option you may want to consider. Managed training service providers differ from your typical training outsourcing partner. They meet the needs of the modern learner. More employees are working remotely.

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Infopro Learning

MAY 13, 2021

The accelerated rate of change caused a growing need for employee reskilling and training programs for modern learners. Managed service providers offer end-to-end L&D service offerings which you can leverage. Developing a New Strategy to Meet Modern Learner Needs. Filling Urgent Learning Talent Gaps.

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Infopro Learning

MARCH 24, 2021

Outsourcing your organization’s learning and development needs with a managed learning services provider is one way your business can improve and streamline the L&D process. Understanding the Role of Managed Training Services Partner. What is the difference between a managed services provider and other learning vendors?

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Infopro Learning

JUNE 25, 2021

Product knowledge training is an essential tool that helps sales teams improve their customer service skills. Effective product knowledge training programs engage learners and familiarize your sales reps with new products. The post How to Develop Product Training for Remote Learners first appeared on Infopro Learning.

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Infopro Learning

SEPTEMBER 21, 2020

If you are looking for ways you can speed up the time to competency of employees in training, you may want to consider if outsourcing with a managed learning services partner is right for your company. A managed learning services vendor can provide your organization with assistance in every phase of the learners lifecyle.

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Infopro Learning

FEBRUARY 15, 2021

If you are like the many other businesses looking to improve your training ROI this year, managed training services is an option you may want to consider. Managed training service providers differ from your typical training outsourcing partner. They meet the needs of the modern learner. More employees are working remotely.

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Infopro Learning

JULY 14, 2023

Conversely, eLearning allows learners to access training modules at their own pace and convenience, making it easier to balance work and training. Real-time feedback and assessments help identify areas where additional training is required, and customization makes the training program specific to learners’ needs.

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Infopro Learning

FEBRUARY 21, 2021

Your business can prepare for future changes by updating your training outsourcing strategy and partnering with a managed learning services company. However, if you are looking to level up your training game this year and increase organizational agility, managed learning services might be the right solution.

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Clarity Consultants

FEBRUARY 25, 2025

Stories create emotional connections, making it easier for learners to recall key concepts. Increase Engagement : Dry facts and figures can disengage learners. Simplify Complex Concepts : Narratives break down complicated topics, making them accessible to learners from diverse backgrounds and roles.

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Infopro Learning

FEBRUARY 24, 2024

To ensure a successful outsourcing experience, it’s crucial to follow a set of steps that will help you identify the right service provider, define your eLearning needs, and develop an effective communication strategy. Content Creation: Content creation is developing educational content that will be used in the eLearning program.

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Ninja Tropic

MARCH 6, 2025

A great way to define objectives is by using the SMART method: $ Specific: Bespoke eLearning focuses on achieving specific learning outcomes, ensuring that learners acquire the knowledge and skills required for their roles. Content must be interactive , visually appealing, and designed for modern learners.

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Infopro Learning

MAY 17, 2024

Amidst the rapid pace of technological advancement, the question arises: do traditional learning methods adequately meet the evolving needs of modern organizations and learners? Read ahead as we explore AI’s exciting trends, benefits, and challenges in the dynamic managed learning services world. How can we harness its potential?

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Ninja Tropic

FEBRUARY 23, 2025

They are characterized by their customization , flexibility, and focus on learner engagement and business outcomes. Targeted Learning Outcomes: Bespoke eLearning focuses on achieving specific learning outcomes, ensuring that learners acquire the knowledge and skills required for their roles.

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Infopro Learning

APRIL 11, 2025

That is where AI-powered managed learning services come in a new paradigm that integrates advanced technology with managementstrategies to create scalable, effective learning solutions. What Is AI-Driven Managed Learning Services? However, their value increases exponentially when powered by AI.

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Wisetail

JULY 21, 2022

A focus on the learner experience and employee enablement can turn training from a cookie-cutter onboarding process into a personalized, empowering experience. The post LMS or LXP: The Case for Customer Service Training Technology appeared first on Wisetail LMS & LXP.

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Infopro Learning

APRIL 15, 2025

The best solutions should cater tospecific learners and organizational goals to support evolving needs. Adaptive learning is central to many of these platforms, which deploy AI to personalize content according to a learners pace, strengths, and gaps.

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Infopro Learning

JULY 3, 2024

External learning partners and managed learning service providers are important in helping pharma companies create a healthy learning environment for their employees. Feedback Loops: Interactive platforms encourage feedback from learners, facilitating continuous improvement in training content and delivery methods.

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Petra Mayer

APRIL 7, 2025

With an LMS, learners can access courses anytime, track their progress, and stay engaged with their training. Clear guidance and open communication help administrators and learners feel confident, making adoption easier and ensuring long-term success. Even before the new LMS is live, training your team is essential.

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The Learning Rooms

APRIL 23, 2025

The Learning Rooms is a leading digital learning services company that designs, builds and delivers interactive, multimedia-rich online learning experiences. They help organisations develop eLearning, blended learning and tutor-led training solutions that engage learners and deliver results.

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Ninja Tropic

APRIL 2, 2025

Unlike traditional training, which often emphasizes theoretical knowledge, CBT ensures learners can demonstrate real-world skills before moving forward. Instead of vague learning objectives, competency-based programs set clear expectations for what learners should be able to do after training.

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Paradiso Solutions

SEPTEMBER 27, 2024

Managed Learning Services (MLS) offer a comprehensive solution to streamline and enhance the learning and development (L&D) processes within a company. MLS encompasses a broad range of services, from content creation and curation to the administration of Learning Management Systems (LMS) and performance analytics.

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Infopro Learning

APRIL 16, 2021

Today customer service is a tool you can utilize to build customer relationships and drive sales. The quality of customer service your organization provides influences your potential customer’s sales decisions. 84% of consumers shared that customer service was a top factor they consider when making their purchasing decisions (1).

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Learnnovators

JANUARY 4, 2023

A recent topic that has come up on social media - LinkedIn, primarily - is that we shouldn’t refer to our audience (the recipients of our content) as learners. Here are the arguments for changing it: They are humans, or just people, not learners. Here are my counter arguments: They are humans, or just people, and not learners.

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Infopro Learning

SEPTEMBER 7, 2023

That’s where Managed Learning Services (MLS) solutions come in. With their extensive knowledge of industry trends and emerging technologies, managed learning services providers help organizations develop and implement strategic decisions in uncertain market conditions.

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Infopro Learning

MAY 30, 2023

That’s where Managed Learning Services (MLS) comes in. The TMR market research study suggests that the Managed Learning Services (MLS) market will experience a Compound Annual Growth Rate (CAGR) of 5.4% Who are the learners/target audience? between 2022 and 2031 and is predicted to reach a value of US$ 624.1 Bn by 2031.

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Infopro Learning

SEPTEMBER 28, 2020

Now that quality customer experiences are one of the leading key factors consumers consider before making a purchase, improving customer service has become a high priority for many organizations. One of the top customer service complaints is that employees did not know enough to help them with their queries. Learning library.

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Infopro Learning

JULY 9, 2021

Over the last year and a half, organizations have been making changes to their products and services to better meet evolving customer needs. In addition, having the ability to answer any questions is critical to delivering quality customer service. However, L&D trends and strategies have also recently changed. Final Note.

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Upside Learning

FEBRUARY 5, 2025

Recently PwC published a survey report where the employees in this financial services department said they believed that almost 60% had inadequate knowledge requirements to thrive during the present moment. Look into how eLearning is changing financial services training and how it quickly has become a required tool for success.

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Infopro Learning

AUGUST 29, 2017

Match the Demands of Today’s Learners, Or Someone Else Will. Around the world, customers – irrespective of the service they consume – expect their experience to be consistent, personalized, responsive, and convenient. Learners are no different. Learners have Four Expectations. A simple path to access and consume content.

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Infopro Learning

JUNE 17, 2021

Many outsourced training providers and managed learning services companies offer instructor facilitation services. Learning professionals know the best ways to instruct modern learners. Professional trainers know how to engage learners in virtual environments. However, there is another more effective solution available.

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