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Poll them about what information and training they would find helpful. Analyze your web traffic, product usage statistics, and internal search queries to see what types of information peoplesearch for. . Establish and track the right customer training KPIs. Create open forums where they can ask questions.
As well we turn polls, Q&A sessions, and discussions into new interactions. For example, a poll could become a multiple-choice question. For our clients, we can compile a report that identifies how often peoplesearch for the key terms associated with a course topic. ROB GALVIN, SUPER POWERS.
User profile (and ability to see others’ profiles) with bios, user photos, biographies and status tracking visible in LMS. Content tagging (new word for keyword metadata) and search by tag. Find-the-expert functionality with peoplesearch and communications via chat or mail. Polling and response stats.
Email marketing – Don’t overlook email marketing; it can help you generate events, generate leads, and reach more people. Many peoplesearch for events with city/area keywords like Tech Summit in Seattle or Web Summit in Europe. Localize your event – Don’t forget the power of event marketing localization.
And it’s just for peoplesearching for your name. If they’re looking for LifterLMS, if they’re looking for Chris Badgett, then those people are probably pretty hot prospects. When you’re starting out, honestly, probably not many people are going to be searching for you anyway.
Lots of interesting things happening with AI driven chatbots and agents – this will change how peoplesearch for and access content – looking for answers when they need it in the workflow. SmartCat – for AI driven translations OTHER And then there’s all the conversations in the halls and over dinners and captured in passing.
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