Infopro Learning

MAY 5, 2022

But when it comes to performance, remote workforce targets can be achieved through the right leadership development strategies. From the above stats, it’s clear that the real problem isn’t remote or in-house working for employee productivity. Remote working is no more a new concept. Upskillling or re-training employees.

Leadership 396

Leadership Performance Support Strategy Performance 396

Infopro Learning

MAY 30, 2025

One reason for the focus on going above and beyond is that 80% of customer service companies use customer satisfaction (CSAT) scores as their main performance metric. For example, a high-end store could emphasize personalized service, while a tech support team might emphasize fixing problems quickly.

Customer Service 221

Customer Service Services Custom eLearning Strategy 221

Clark Quinn

JANUARY 11, 2022

On LinkedIn recently, a survey in a post asked whether L&D should simply become performance consulting (Y/N). So here’re some thoughts on the Performance Ecosystem and L&D. To start, she cited how I wanted to move to Performance and Development. The infrastructure necessary is what I call the performance ecosystem.

Performance Support 282

Performance Support Performance Picture Consulting 282

Clarity Consultants

FEBRUARY 25, 2025

Simplify Complex Concepts : Narratives break down complicated topics, making them accessible to learners from diverse backgrounds and roles. Characters should reflect the diversity of your organizations workforce and illustrate the importance of problem-solving, teamwork, and leadership. Read the full case study here 2.

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Case Study Corporate eLearning Custom eLearning Development Diversity Training 52

Infopro Learning

JUNE 30, 2021

Rapid rates of change are transformational, but they can also often cause performance problems. Human performance is the key to successful transformation. Employees need to be equipped with the right set of knowledge and skills to fully contribute to organizational performance. Solution Highlights.

Performance Support 282

Performance Support Performance Program Case Study 282

Gyrus

FEBRUARY 21, 2025

One game-changing strategy is implementing a Learning Management System (LMS)a powerful tool designed to enhance employee engagement, accelerate skill development, and drive measurable performance improvements. It serves as a centralized hub where employees can access educational resources, complete courses, and monitor their progress.

Association Learning Management System 246

Association Learning Management System LMS Association LMS Productivity 246

Infopro Learning

MARCH 20, 2025

Organizations worldwide rank improving employee performance among their top goals. This is a breakthrough moment for organizations that need to continuously look for ways to be moreproductive, perform better, and grow sustainably. What is Performance Consulting?

eLearning Consultant 221

eLearning Consultant Consulting Performance Support Performance 221

Ninja Tropic

MARCH 6, 2025

A needs analysis involves gathering data from various sources: $ Employee performance reviews: Identify areas where employees struggle. Employees get training that matters, and organizations see real improvements in performance. Use real-world examples, problem-solving activities, and case studies to make learning relevant.

Custom eLearning Development 52

Custom eLearning Development Diversity Training Compliance Training Custom 52

Infopro Learning

DECEMBER 22, 2021

One such consequence was the increased need for reskilling employees to fit their changing job roles, allowing them to survive and thrive in unprecedented times. Effectively reskilling your existing workforce for changing job roles is a better and more economical option than firing and hiring new employees.

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Program Train Training Learning Objects 419

CLO Magazine

MAY 6, 2025

High-performing teams are measured in myriad ways, but two characteristics that are crucial to a team’s performance are collaborative problem-solving and the desire for individual team members to help one another succeed. It stands for Formation, Roles, Alignment, Mapping, Execution and Debrief.

Problem 44

Problem Collaboration Performance Support Teams 44

E-Learning Provocateur

JANUARY 31, 2022

Notwithstanding these ever-present problems, it’s been dawning on me that the biggest blocker to our ability to work with the numbers is the fact that, actually, it’s not our job. At this juncture I wish to caution against conflating learning & development with performance consulting.

Job 358

Job Metrics Learning Objects Evalution 358

Upside Learning

JUNE 12, 2025

One-on-one interviews with learners, especially from different roles or business units, help uncover nuanced stories about how learning is (or isn’t) landing in the real world. Can you describe a moment where this learning helped you solve a real problem? You might ask: What’s changed in how you approach your work after this program?

Voice 130

Voice Examples Metrics Survey 130

Upside Learning

MAY 12, 2025

A single learning objective It tackles one problem, not an entire skillset. Microlearning is a performance tool, not just a training method. Performance Support & Just-in-Time Learning Imagine youre a customer service rep about to handle a frustrated client. Tie microlearning to specific performance objectives.

microlearning 147

microlearning Corporate eLearning Cognitive Performance Support 147

Infopro Learning

NOVEMBER 10, 2023

Such leaders leverage this collective wisdom to formulate effective strategies and resolve complex problems. Flexibility and Agility for Stability and Focus: The world is changing quickly, and leaders can’t rely on old methods to solve new problems. Leadership training programs teach the skills required to form cohesive teams.

Leadership 221

Leadership Collaboration Diversity Training Teams 221

Infopro Learning

DECEMBER 30, 2024

Two primary influences make a firm basis for creating a winning L&D strategy: Strategic Goals or Business Direction The L&D strategy must be aligned with the company’s direction and goals while also considering internal and external factors (like market trends and past performances).

Learning Strategy 221

Learning Strategy Performance Support Strategy Performance 221

Infopro Learning

SEPTEMBER 8, 2023

7 Ways ChatGPT and Generative AI Is Transforming eLearning Here are some key points highlighting the role of ChatGPT and generative AI in revolutionizing eLearning: Learning Content Development: ChatGPT and generative AI employ natural language processing (NLP) algorithms to generate high-quality and contextually relevant learning content.

Roles 221

Roles Case Study Simulations Virtual World 221

Gyrus

AUGUST 23, 2024

Set goals : ECT can help organizations set realistic goals, create a roadmap for employees, and clearly instruct them about their roles and responsibilities. Benefits of Using LMS for Communication and Leadership Training An LMS plays a pivotal role in employee skill development.

Communication 147

Communication LMS Leadership Skills 147

Infopro Learning

NOVEMBER 3, 2020

Product knowledge is important for improving sales performance, but the most successful training programs focus on filling employee knowledge gaps. We recently assisted a leader in the internet industry improve the performance of their sales team. Part 3: Interactive Learning Formats.

Sales 419

Sales Knowledge Productivity Product 419

Infopro Learning

FEBRUARY 16, 2022

Let’s take a look at a few key ingredients for managed learning services : Prioritize Performance. One of the main objectives of training is performance enhancement. It is not a mere activity; it requires learner performances to enhance success. Information delivery should always be combined with performance enhancement.

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Services Management Train Training 415

KnowledgeCity

FEBRUARY 26, 2025

Yet, many problems persist because they arent addressed in a structured way. Instead of relying on trial and error, the most effective leaders use proven problem-solving frameworks to break down complex issues and create lasting solutions. Apply it when writing problem statements for projects or strategic initiatives.

Problem 52

Problem Compliance Training Issue Methods 52

CLO Magazine

JANUARY 16, 2025

Focusing on their different roles, they must be at the forefront of strategic, multi-dimensional projects. Conversely, upskilling emphasizes improving employees’ skill sets to adjust to AI-driven changes in their current roles, such as using AI tools to maximize workflows or evaluate challenging datasets.

Roles 84

Roles Simulations Case Study Attitudes 84

Upside Learning

DECEMBER 18, 2024

Peter de Jager has suggested that having a group to address the expected problems be complemented by one that is designed to handle the unexpected problems that will emerge. L&D has a role, even if its not to lead. Recognize that even if theres buy-in, therell be pushback and back-sliding. Are you prepared to go forward?

Skills 147

Skills Suite Captivate Slides 147

Upside Learning

MARCH 5, 2025

Beyond formal courses, online learning can revolutionize knowledge retention, adaptive problem-solving, and real-time decision-making. Sales teams, customer service representatives, and even technical personnel are frequently unable to successfully manage client inquiries or technical problems due to a lack of training programs.

Compliance Training 147

Compliance Training Cognitive Augmented Reality Metrics 147

Upside Learning

JULY 17, 2024

However, the performance perspective says that we need to emphasize specific elements that might otherwise be missed. From Objectives to Practice The core focus has to be on the performance as identified in the objectives. This is having them do in practice what they need to do in performance.

Performance Support 147

Performance Support Performance Design Cognitive 147

Aptara

OCTOBER 22, 2024

The impact of corporate learning on workplace performance is profound, and its role in shaping successful businesses has never been more critical. This direct link between learning and improved job performance helps businesses achieve their strategic goals while fostering a culture of continuous improvement.

Corporate Learning 59

Corporate Learning Performance Support Corporate eLearning Performance 59

Upside Learning

MAY 14, 2025

This phase is about turning insight into action, designing learning that doesnt just inform but enables real-world performance change. Awareness Exploration Practice Performance Reflection Design Meaningful Learning Experiences This is where learning truly comes alive.

Performance Support 207

Performance Support Metrics eLearning Strategy Multitasking 207

Upside Learning

NOVEMBER 19, 2024

Equipment: Incorporation of hands-on virtual labs in eLearning ensures that the professional properly interact with telecom tools and equipment for the best performance and maintenance of networks. Quite significantly, this had an impact-the average rating for the program among learners was 4.21/5.00,

Custom eLearning Development 147

Custom eLearning Development Cyber Security Training Compliance Training Solution 147

JoySuite

MAY 22, 2025

It’s cultivating a workforce whose knowledge and skills fuel performance at every level. This article explores one of Joy’s most impactful features—our AI Knowledge Coach—and how it helps businesses thrive in the AI-powered era by creating a culture where knowledge fuels performance.

Coaching 52

Coaching Performance Support Knowledge Authoring Tools 52

Upside Learning

JANUARY 29, 2025

To name a few, in addition to reducing costs and logistical hurdles, it can enhance consumer satisfaction, boost operational effectiveness, and improve employee work performance all of which are measurable outcomes. Key Feature : Centralized learning hubs that enable knowledge sharing across roles and departments.

Compliance Training 147

Compliance Training Blended Learning eLearning Developer Simulations 147

Avilar

SEPTEMBER 19, 2024

How a company manages these conflicts can directly impact its overall success, affecting both employee performance and company culture. Harvard Business Review called out that conflict between employees, “pulls down both individual and team performance; for many, work is not a safe space.” Why is Conflict Management a Hot Topic Now?

Skills 98

Skills Management Culture Performance Support 98

Infopro Learning

OCTOBER 11, 2021

Collaborative tools such as discussion forums, chat rooms, and others also benefit learners to participate, brainstorm actively, and support each other to solve everyday problems. Millennials need to build a strong network of people who can guide them to the right path, and feedback plays an important role. Adding Feedback to Training.

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Methods Diversity Training Train Training 416

Hurix Digital

JUNE 12, 2025

These trends are directed toward a widespread acknowledgment of AI’s pivotal role in shaping modern educational landscapes. AI technology plays a vital role in making this possible. The app adapts based on user performance, adjusting the difficulty of exercises and emphasizing areas that need improvement. million by 2030.

Education 52

Education Roles Augmented Reality Help 52

Hurix Digital

JUNE 7, 2025

Using this tactic, a company can include engaging, game-like elements, like narratives, problem-solving, and rewards, that make training more engaging for staff members while still effectively delivering the lessons. Workers who receive prompt praise, regular surveys, and instant rewards are more driven to perform well.

Performance 52

Performance Gamification Games Activities 52

Infopro Learning

JUNE 26, 2020

This is also important to remember when planning out performance reviews and check-ins. New team members need to connect with the company culture and understand the role they play in reaching the organizations goals. Employees also need someone who they can talk to about their performance and goals. Hand out resource materials.

Train 419

Train Training Performance Support Activities 419

Experiencing eLearning

JULY 9, 2024

It feels like a good time to pause and reflect on that first ID role, how my journey started, and how that shaped my experiences now. I decided I missed the curriculum planning side of teaching, and I was looking for something that didn’t require being “on stage” as much as another trainer role.

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Instructional Design Instruction Instructional Authoring Tools 391