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Improving Customer Experiences with Product Training

Infopro Learning

Today customer service is a tool you can utilize to build customer relationships and drive sales. The quality of customer service your organization provides influences your potential customer’s sales decisions. They look to your sales teams to provide key insights into how an offering will help them personally.

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How to Develop Product Training for Remote Learners

Infopro Learning

These changes have caused a growing need for remote-friendly product knowledge training programs. Product knowledge training is an essential tool that helps sales teams improve their customer service skills. Effective product knowledge training programs engage learners and familiarize your sales reps with new products.

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4 Ways to Improve Your Product Knowledge Training Programs

Infopro Learning

Over the last year and a half, organizations have been making changes to their products and services to better meet evolving customer needs. Product training programs have long been an effective tool to help employees learn about new products and features. Develop Role-Based Learning Journeys.

Knowledge 410
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Product Knowledge Training: Creating and Implementing a PKT Plan

Infopro Learning

Providing your employees with a comprehensive product knowledge training program can help your employees gain the knowledge they need to exceed customer expectations every time. We have developed a strategic process for developing product knowledge training programs that deliver significant business benefits. Step 1: Planning.

Knowledge 380
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12 Ways to Get the Most Out of Your Authoring Tool

Knowing what you need from an eLearning authoring tool can be hard, especially when there are so many options on the market. gomo’s new ebook aims to save you time and hassle by identifying 12 must-have authoring tool features.

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Why You Need to Invest More on Product Knowledge Training

Infopro Learning

so we have decided to only focus on one item in this article: sales training. There are four main sales training categories that companies are investing in; Selling Skills, Product Knowledge, Company Information, and Industry Knowledge. The Importance of Product Knowledge Training. Sales Agents. Sales Management.

Knowledge 340
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Competency-Based Training: The Ultimate Guide to Building a Skilled Workforce

Ninja Tropic

Are you improving onboarding , compliance, or product training ? Technical competencies refer to job-specific skills that involve the use of tools, technology, or methodologies. They may also engage in strategic planning by setting clear objectives that align with the organization’s goals, such as launching a new product.