This site uses cookies to improve your experience. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country, we will assume you are from the United States. Select your Cookie Settings or view our Privacy Policy and Terms of Use.
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Used for the proper function of the website
Used for monitoring website traffic and interactions
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Strictly Necessary: Used for the proper function of the website
Performance/Analytics: Used for monitoring website traffic and interactions
Jay Hartwig, Director of People and Retention at Fox Restaurant Concepts, shares his insights on fostering a culture of growth and retention within the dynamic restaurant industry. With over 25 years of experience, Jay discusses the nuances of managing diverse brands and the importance of human connection in training and development.
Building a restaurant brand from scratch requires grit, vision and a commitment to people-first values. We're joined by Kyle Gordon, Co-Founder and CEO at Dillas Quesadillas, to hear his insights on what it takes to thrive in the competitive restaurant industry.
By combining these training and operational tools, your restaurant will achieve a competitive edge. The post 5 Must-Have Features in Restaurant Training and Operation Tools to Boost Efficiency appeared first on Wisetail Learning & Operations.
The post The Secret to Seamless Restaurant Operations? As we continue this series, our spotlight shifts to the youngest of these cohorts, Generation Z, whose members are redefining norms with their digital nativity and forward-thinking values. It’s All in the Training appeared first on Wisetail Learning & Operations.
High staff turnover in restaurants negatively impacts service quality, with many establishments losing seven out of ten employees annually. To address training challenges and ensure consistent service, eLearning is emerging as a vital tool in the restaurant industry. This post was first published on eLearning Industry.
Restaurants have been facing a hard time ever since the pandemic. But in 2023 they must focus on restaurant training to get the best business. Customers have started preferring Quick-Service Restaurants and now rely on them for dine-outs rather than fine dining. Things have started looking up for them in the year 2022.
In today’s world, many companies opt for online training, and that’s where Restaurant LMS (Learning Management Systems) play a role. What Is A Restaurant LMS? Restaurant Learning Management System is specialized software designed to train restaurant staff, from cashiers to chefs. But what are they exactly?
In the restaurant world, things change quickly. That’s why training restaurant employees continuously is essential, not just when they start. It helps the restaurant adapt to changing customer preferences and stay competitive. Why is Continuous Training Vital for Sustaining Excellence in Restaurants?
In 2024, the restaurant industry is projected to offer an impressive 15.7 million job opportunities. However, this number comes with its challenges, as turnover rates are soaring. This means that more than 15.7 million individuals will fill these positions due to the high turnover rate.
Fast-growing ed-tech leader and industry-specific content designer show their strength in a partnership that will catapult restaurant learning into the new era of work. This post was first published on eLearning Industry.
Germany has closed bars and restaurants. The United Kingdom and France are back under nationwide lockdowns until the beginning of December. The United States is now reporting single-day records for new COVID-19 cases.
Fashion designers produced face masks, full-service restaurants built drive-up windows, and distilleries made hand sanitizer. During the pandemic we saw examples of corporate innovation as companies pivoted to adjust to new business and operations challenges. Cultures built on creativity were nimble and able to react with agility.
The FDA mandates all restaurants pass periodic sanitation and hygiene inspections, and while not all restaurant employees are required to hold certification, those who do can help a restaurant stay compliant and avoid any potential food poisoning scares.
Even at the dinner table in a restaurant. Modern communication appears to lack eye contact, grammar, and the use of your vocal cords! Look around. Everyone is looking down at their phone and not at each other. Texting looks more like modern hieroglyphics with mysterious abbreviations and cartoon faces, hands, and produce emojis.
“How to make a sandwich” is OK if your intended audience is children or restaurant staff. But if you’re looking for work as an instructional designer, those kinds of samples often show a mismatch in intended audience. However, it’s condescending if your intended audience is working adults. Ideas for Samples.
In-person training should not be replaced, but there are opportunities to enhance it. In its simplest form, blended learning combines online content and online interaction with in-person methods. This post was first published on eLearning Industry.
This is a success story about how one of the best restaurants & brewhouses in the country saw employee engagement jump dramatically after paying careful attention to the graphic design, layout and branding of its learning management system. In other words: this is a real world example of how design drives engagement.
The restaurant industry is evolving fast, and restaurant technology plays a bigger role than ever in driving success. With restaurant spending reaching a record-breaking $1.1 So, how are restaurants staying ahead? So, how are restaurants staying ahead? trillion and more locations opening, theres plenty of growth.
In 2010, a Colorado restaurant implemented a gamification-based employee program with the goal of motivating waiters and waitresses to increase sales of specific menu items. One case study estimated that the restaurant realized an ROI of 66.2% Points were redeemable by staff for a branded debit card.
Example of a real game: Diner Dash : manage customers at a restaurant, juggle multiple tasks at once, work fast enough to keep customers happy. The non-examples were fun, active, familiar, but not really engaging, focused, or task-oriented. They are just tests hidden behind a game skin.
Jay Hartwig, Director of People and Retention at Fox Restaurant Concepts, shares his insights on fostering a culture of growth and retention within the dynamic restaurant industry. With over 25 years of experience, Jay discusses the nuances of managing diverse brands and the importance of human connection in training and development.
In a time when operations are changing almost daily and the competition for labor is as high as it is, training is changing in the hospitality industry. This post was first published on eLearning Industry.
We’re luckier than many: the health care, pharmacy, and grocery workers who have to work; the retail and restaurant staff who have had their hours drastically cut; the folks who lack access to the internet or struggle with food insecurity. We have a big, fenced yard where we can be outside without interacting with others.
That commitment has led to fans who frequent Whataburger’s 1,050-plus restaurants across 16 states. To ensure a consistent, high-quality experience at all of its locations, Whataburger delivers a range of courses to employees—from food preparation and customer service to restaurant management and operations.
The world as we know it has changed dramatically in a matter of weeks. With each new day comes new statistics, new precautions and policies, and an increasingly long list of businesses that are being required to shut their doors amid COVID-19 concerns.
WineGURU: The Future of Wine Pairing in Restaurants Emiliano De La… Thu, 10/03/2024 - 10:44 In the world of gastronomy, restaurants seek innovative solutions to enhance the dining experience and stay ahead of the competition. Let’s explore why every restaurant should consider adding WineGURU to their service lineup.
How do you keep your restaurant team at the top of their game? Running a restaurant is a fine art. Enter blended learning : a dynamic, practical training method designed to meet the demands of your restaurant floor. Now, lets dive into its role in restaurants. What Is Blended Learning and Why Does It Work in Restaurants?
Coming back to full strength is on every organization’s agenda, and technology is playing a vital role in recovery as hotels and restaurants seek new ways to thrive in today’s market. The pandemic disrupted business worldwide, and the hospitality industry took some of the biggest hits. appeared first on Wisetail LMS & LXP.
Retailers must respond to online competition, IT companies need to stay ahead of security threats, restaurants need to keep an eye out for new culinary trends. In almost every industry, businesses need to stay on their toes if they aren’t going to fall behind. And, of course, educators must consider new instructional design methods.
Optimizing onboarding processes for independent contractors and delivery drivers has been a huge focus for rapid food delivery companies in the last few years.
AI is a massive boost to the restaurant industry. million restaurants worldwide use AI to streamline their processes, boost decision-making, improve customer experiences, train staff, and maintain safety and quality standards. Already more than 3.5
Time as feedback could work for other skills too, like manufacturing, making sandwiches in a chain restaurant, or safety training. Speed of response matters in these emergency situations, as does knowing the right rhythm for CPR. When Time is Counterproductive.
Jason shares his journey from scaling restaurant companies to launching Arrow Up Training, focusing on practical, engaging and authentic training methods that resonate with today’s multigenerational workforce. Today, we sit down to discuss the evolving landscape of training and content delivery in the service and hospitality industries.
In one scene you accept a business card correctly, and then suddenly you’re eating in a restaurant, and then suddenly you’re deciding what gift to bring to someone’s home. You’re tossed from one mini-scenario to another so you can practice social niceties. This is surface training.
He first saw how we had expectations about events owing to his experience at a restaurant with an unusual approach. He passed away yesterday, and he will be missed. Roger’s work connected story to cognition. At Legal Seafoods (at the time) you paid before being served (more like fast food than a sit-down venue).
When you hear the word "upsell", your brain may conjure up the image of a businessperson in an expensive suit trying their hardest to charm their client into purchasing something they can't afford. In reality, upselling is a legitimate and valuable skill that can benefit both the customer and the business.
In this fast-paced world, the restaurant industry is one of the industries struggling most with challenges centred around staff shortages. As a restaurant, you want to provide your customers with an unforgettable experience. As a restaurant, you face a huge challenge to make your brand stand out.
In this fast-paced world, the restaurant industry is one of the industries struggling most with challenges centred around staff shortages. As a restaurant, you want to provide your customers with an unforgettable experience. As a restaurant, you face a huge challenge to make your brand stand out.
In this fast-paced world, the restaurant industry is one of the industries struggling most with challenges centred around staff shortages. As a restaurant, you want to provide your customers with an unforgettable experience. As a restaurant, you face a huge challenge to make your brand stand out.
In this week's In the Field blog post we share stories from our clients about New Health Standards, Taco Dreams, and Young Restaurant Leaders to Watch. The post In the Field – June 9, 2020 appeared first on Wisetail LMS.
The contact that servers have with their customers is a huge part of the restaurant experience, and this idea of having someone help you through a certain process translates very well to online training and presenting.
You play the role of a waitress in a busy restaurant, and your job is to serve the customers as they arrive. I found this game impossible to “win” Insert aha moment here. Diner Dash. This little gem is a sentimental favourite of mine. The premise of Diner Dash is beguilingly simple.
Cheryl Bachelder, then the CEO of Popeyes, writes about the time she was touring franchisee restaurants to talk to them about the importance of serving guests well. “I I met a young man who was not excited about my ‘lesson’. He asked who I was. I’m Cheryl,’ I said. Well, Cheryl,’ he said, ‘there’s no place […].
Addison brings eight years of experience delivering digital and mobile training solutions to restaurants. In this position, he will use his extensive knowledge of restaurant operations to position value-added e-learning offerings that solve operator problems.
We organize all of the trending information in your field so you don't have to. Join 59,000+ users and stay up to date on the latest articles your peers are reading.
You know about us, now we want to get to know you!
Let's personalize your content
Let's get even more personalized
We recognize your account from another site in our network, please click 'Send Email' below to continue with verifying your account and setting a password.
Let's personalize your content