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Achieving Retail Excellence Through Custom eLearning Solutions

Upside Learning

This gap in training can directly impact on customer service, sales, and operational efficiency. It ranges from excellent customer service to effective communication and also high-quality product and service knowledge. A recent study found that 40% of retail employees feel unprepared for work.

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eLearning That Works for Remote Sales Teams

Hurix Digital

According to sales market research, 79% of customers would rather deal with trusted advisors who can provide value to their enterprise than with sales representatives who aim to close deals. Hence, a consistent stream of sales is crucial to many businesses’ expansion and long-term viability.

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The Custom eLearning Content Development Services Guide

Ninja Tropic

The Custom eLearning Content Development Services Guide Creating eLearning content isnt just about putting information online. Interactive Video Customer Training: Learners earn points and badges while practicing sales conversations. Its about making learning engaging, effective, and results-driven.

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Mastering Customer Service Training: Strategies That Actually Work

Infopro Learning

Do you want to transform your customer service team into a powerhouse of excellence? The key lies in creating effective customer service training that delivers measurable results. Many organizations have trouble designing effective customer service training programs. Essential Customer Service Skills for Success 1.

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3 Mistakes Organizations Make While Developing ABM Programs

From building an account universe to understanding to orchestrating sales and marketing alignment around touchpoint and messaging, there are a number of variables to consider before launching a program. Wasteful technology and service spending. Inadequate contact inventory within universe.

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AI+ in Managed Learning Services: A Game-Changer for Corporate Learning and Development

Infopro Learning

However, combined with Managed Learning Services (MLS), what we at Infopro Learning call “AI + ” for learning can be a game changer, altering how organizations upskill and reskill their talent, supercharge their operations, and fuel business results. What is AI + in Managed Learning Services? from 2023 to 2032.

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Business Benefits of Customer Service Training Programs

Infopro Learning

Investing in customer service training is one of the best ways to increase customer retention and upscale customer satisfaction. But why are customer service training programs essential, and how can they benefit your business? Importance of Effective Customer Service Training. Let us dive in. Positive word of mouth.

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Gone in 8 Seconds: Overcoming Buyers’ Shrinking Attention Spans

Speaker: Jake Miller, Senior Product Marketing Manager, Allego

Instead, buyers need to be surrounded with relevant communications and personalized, self-service content throughout their journey. This puts them in the driver’s seat while empowering your sellers to maintain control of the sale. Save your seat and register today! August 1st, 2023 at 11:00am PDT, 2:00pm EDT, 7:00pm BST

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12 Ways to Get the Most Out of Your Authoring Tool

Knowing what you need from an eLearning authoring tool can be hard, especially when there are so many options on the market. gomo’s new ebook aims to save you time and hassle by identifying 12 must-have authoring tool features.