Infopro Learning

JULY 14, 2023

As per the 2023 Workplace Learning Report by LinkedIn, a significant majority (89%) of L&D professionals believe that actively developing employees’ skills is crucial to adapting to the ever-evolving future of business. This can include videos, simulations, and quizzes, which can help employees learn through active participation.

Corporate eLearning 221

Corporate eLearning Diversity Training Benefits Program 221

Ninja Tropic

MARCH 6, 2025

Unlike generic, off-the-shelf courses, these solutions focus on the specific skills and knowledge employees need to succeed. What skills do your employees need? To accommodate different learning styles, include: Videos Explainer videos simplify complex topics. The result? Lets break it down. What knowledge gaps exist?

Custom eLearning Development 52

Custom eLearning Development Diversity Training Compliance Training Custom 52

Infopro Learning

NOVEMBER 24, 2021

Customer service is an age-old necessity for any business and will continue to be for the foreseeable future. Implementing customer service training programs is a sure-fire way to ensure that your organization’s customer service team provides outstanding services. Understand Your Customers.

Customer Service 340

Customer Service Services Custom Program 340

Ninja Tropic

FEBRUARY 23, 2025

These tailored learning experiences cater to the unique needs of individuals and organizations, offering a personalized and effective approach to knowledge acquisition and skill development. Multimedia: Utilizing videos, animations, and audio recordings to cater to different learning styles and preferences.

Examples 52

Examples Custom eLearning Development Case Study Solution 52

Clarity Consultants

FEBRUARY 25, 2025

Below are proven techniques to maximize its impact: To truly enhance training programs, it is essential to build and leverage storytelling skills, which can significantly improve learner engagement and knowledge retention. Use storytelling to address specific knowledge gaps and illustrate how employees can apply new concepts on the job.

Case Study 52

Case Study Corporate eLearning Custom eLearning Development Diversity Training 52

Hurix Digital

MAY 23, 2025

Instructional designers are highly skilled training and development professionals responsible for creating worthwhile learning experiences that align with organizational objectives. They understand how people learn and can design training programs that align with learners needs, ensuring effective knowledge transfer and skill development.

Instructional Design 52

Instructional Design Instruction Instructional Cognitive 52

LearnDash

SEPTEMBER 10, 2021

Since the beginning of online education, many courses have been plagued by a misconception about how to successfully deliver an online course that has kept them from achieving the success they’re looking for—namely, that video is the only thing needed to run an effective course. What can your online course offer beyond video?

Video 328

Video Education Online Lecture 328

Avilar

AUGUST 7, 2024

Grouping and prioritizing skills into capabilities is not new. How do you ensure you get the full business benefits of skills management at your workplace? Recently, HR and business analyst and educator Josh Bersin shared a video homing in on the value of taking a pragmatic, business-centered approach to skills.

Skills 94

Skills Benefits Business Management 94

Infopro Learning

APRIL 15, 2025

The learning landscape transforms daily with new systems, skills, and tools. Interactive learning platforms turn this notion upside down Gamification,interactive videos, hands-on exercises, and an experimental approach to learning ensure that learning is active and fun.

Platform 221

Platform Interactive Compliance Training Business 221

Infopro Learning

FEBRUARY 25, 2021

Your customer service teams must have the skills they need to not only meet but exceed customer expectations. Having a highly effective and engaging customer service training program in place that delivers a high ROI is critical to your success. What are the skills your customer support teams will need to provide better service?

Customer Service 251

Customer Service Services Blended Learning Custom 251

Infopro Learning

JANUARY 16, 2020

If this sounds like you, video-based learning solution could be the right options for you. Including videos is a growing custom eLearning option in the corporate training programs due to its ability to improve employee learning experiences while helping L&D professionals overcome some of their top skill training challenges.

Custom eLearning Development 294

Custom eLearning Development Corporate eLearning Blended Learning Video 294

Fly Plugins

MARCH 14, 2024

In recent years, video courses have surged in popularity as an effective way to deliver engaging and interactive online learning experiences. With advancements in technology and the increasing demand for flexible education options, video courses have become a preferred medium for both educators and learners.

Video 243

Video Course Online Hosting 243

Infopro Learning

APRIL 16, 2021

Today customer service is a tool you can utilize to build customer relationships and drive sales. The quality of customer service your organization provides influences your potential customer’s sales decisions. 84% of consumers shared that customer service was a top factor they consider when making their purchasing decisions (1).

Productivity 419

Productivity Product Custom Simulations 419

Infopro Learning

APRIL 11, 2025

That is where AI-powered managed learning services come in a new paradigm that integrates advanced technology with managementstrategies to create scalable, effective learning solutions. This upward trend signals a skills-focused golden era for businesses. What Is AI-Driven Managed Learning Services?

Services 221

Services Compliance Training Business Management 221

Experiencing eLearning

JUNE 13, 2023

Part of the planning and analysis process for branching scenarios must include refining and narrowing the topic and skill to something very focused. One important question to ask during your analysis is what Julie Dirksen calls the “photo test”: If you took a photo (or a video) of this behavior, what would it look like?

Diversity Training 418

Diversity Training Analysis Photo Behavior 418

Upside Learning

MAY 12, 2025

What Microlearning Is NOT A chopped-up eLearning course Breaking a 60-minute course into 10 six-minute videos isnt microlearning. Performance Support & Just-in-Time Learning Imagine youre a customer service rep about to handle a frustrated client. Delivered in the moment of need Its accessible when and where learners need it.

microlearning 147

microlearning Corporate eLearning Cognitive Performance Support 147

Infopro Learning

MARCH 19, 2021

An organization in the banking and financial services industry was recently integrating new AI-powered technology into their business processes. The training program was designed to help employees develop the leadership skills needed to drive performance. Leadership Development Videos. Solution Highlights.

Leadership 418

Leadership Quality Blended Learning Case Study 418

Infopro Learning

JUNE 25, 2021

Product knowledge training is an essential tool that helps sales teams improve their customer service skills. One of the most effective ways you can help your remote employees gain confidence in the new skills they are learning is to provide opportunities for them to practice. Integrate Social Elements.

Productivity 419

Productivity Product Learner Develop 419

Infopro Learning

SEPTEMBER 28, 2020

Now that quality customer experiences are one of the leading key factors consumers consider before making a purchase, improving customer service has become a high priority for many organizations. One of the top customer service complaints is that employees did not know enough to help them with their queries. In Conclusion.

Knowledge 410

Knowledge Productivity Blended Learning Product 410

Infopro Learning

MAY 24, 2021

In a recent study about the future of leadership development conducted by the Harvard Business Review, 50% of senior leaders shared that their talent development process was not equipping new leaders with necessary skills (1). Each piece of content was designed to focus on a single leadership skill or topic.

Leadership 406

Leadership Simulations Program Organization 406

Infopro Learning

SEPTEMBER 21, 2020

If you are looking for ways you can speed up the time to competency of employees in training, you may want to consider if outsourcing with a managed learning services partner is right for your company. A managed learning services vendor can provide your organization with assistance in every phase of the learners lifecyle.

Outsource 365

Outsource Learner Management vendor 365

Infopro Learning

OCTOBER 28, 2020

As opportunities for career development continue to become a high priority for today’s top talent and as organizations work towards closing skills gaps microlearning is quickly becoming a popular learning solution. Microlearning can also help employees learn the skills they need faster. Accelerates the Training Process.

microlearning 419

microlearning Corporate eLearning Blended Learning Solution 419

Infopro Learning

JANUARY 18, 2022

Employees equipped with the right skill set and mindset hold the potential to meet their customers’ needs and accomplish the desired goals. It suggests that learners gain knowledge and relevant skills through a blend of on-the-job, social, and formal learning.

Blended Learning 393

Blended Learning Blended Corporate eLearning Micro-Learning 393

Paradiso Solutions

SEPTEMBER 27, 2024

Managed Learning Services (MLS) offer a comprehensive solution to streamline and enhance the learning and development (L&D) processes within a company. MLS encompasses a broad range of services, from content creation and curation to the administration of Learning Management Systems (LMS) and performance analytics.

Virtual Classroom 52

Virtual Classroom Services Diversity Training Benefits 52

Infopro Learning

JULY 27, 2020

In fact, the quality of service you provide has a direct impact on your organization’s growth and revenue. You might be surprised to learn that 86% of customers would pay up to 25% more to get a better customer service experience (1). The web based customer service training program was developed using experiential learning.

Sales 309

Sales Custom Simulations Case Study 309

Infopro Learning

JULY 9, 2021

Over the last year and a half, organizations have been making changes to their products and services to better meet evolving customer needs. In addition, having the ability to answer any questions is critical to delivering quality customer service. However, L&D trends and strategies have also recently changed.

Knowledge 410

Knowledge Productivity Product Program 410

Infopro Learning

FEBRUARY 7, 2024

This is where managed learning services (MLS) plays a crucial role. In the context of compliance training, MLS providers offer a comprehensive suite of services, including: Curriculum Development:  Creating engaging and effective training programs aligned with your specific compliance requirements. from 2022 to 2031.

Compliance Training 170

Compliance Training Diversity Training Compliance Services 170

Infopro Learning

APRIL 19, 2021

Real-life examples people use in their everyday lives can be found while shopping online or watching videos. Businesses like Amazon and YouTube utilize machine learning to make recommendations about products or videos you may want to watch or purchase next. Providing Recommendations for Self-Guided Learning.

Diversity Training 409

Diversity Training Compliance Training Custom eLearning Development eLearning Strategy 409

Infopro Learning

SEPTEMBER 29, 2020

The banking and financial services industry is constantly changing and adapting all the time. One of the most common challenges these organizations are facing today is finding ways to improve the quality of service they provide. Customer service has become the leading factor consumers consider before making a purchase.

Performance Support 391

Performance Support Support Performance Global 391

Experiencing eLearning

JULY 5, 2022

Catherine Lombardozzi’s curated resources on a number of topics: blended learning, learning environments, creativity, scaffolding, instructional design skill development, design thinking, and more. There are no general regulations that permit volunteering of services to an employer in the private sector. – HR Daily Advisor.

Diversity Training 474

Diversity Training Tools Blended Learning Diigo 474

Scissortail's Learning Nest

APRIL 22, 2024

Storyline allows us to add captions to video and audio files or to import caption files. Then we included the interpretation videos on a layer and displayed them using triggers. To Autoplay or Not to Autoplay Because audio narration can overlap with a screen reader voice, the standard is not to autoplay any audio or video.

Slides 111

Slides Cognitive Audio Alternatives 111

Experiencing eLearning

NOVEMBER 24, 2020

SMEs will often start with general ideas like “provide quality customer service” or “improve communication.” If you took a photo or video of that behavior, what would it look like? ” That’s not enough for a branching scenario though. That question comes from Julie Dirksen.)

Behavior 545

Behavior Problem Photo Customer Service 545

fewStones

MAY 22, 2025

Introduction Looking for the best top 10 video agencies Singapore 2025 to elevate your brand? As Singapore’s creative industry continues to grow, choosing an experienced corporate video Singapore specialist has become crucial for achieving tangible business results. We feature our own services alongside peers for transparency.

Video 52

Video Productivity Product Guide 52

Infopro Learning

JULY 25, 2022

When a new or existing employee wants to learn a new skill, one effective way is through on-the-job training, also known as work shadowing or job imitation. A senior employee or a person in a leadership position provides support and guidance to employees to develop soft and role-related skills and identify areas for growth.

Blended Learning 386

Blended Learning Methods Diversity Training Virtual Classroom 386

Infopro Learning

JANUARY 21, 2021

Quality service is one of the critical factors today’s consumers consider before making a purchase. One of the most common complaints customers have today is that the customer service representatives that they talk to do not know enough about the organization’s offerings to answer their questions. Step 2: Designing.

Knowledge 380

Knowledge Productivity Product Blended Learning 380

42 Design Square

MAY 7, 2025

In todays dynamic workplace, instructional design services play a crucial role in transforming traditional training into engaging, interactive learning experiences. With eLearning development solutions , businesses can enhance employee knowledge retention, skill development, and productivity. Effective Instructional Design 2.

Instructional Design 52

Instructional Design Blended Learning Services Instruction 52

Experiencing eLearning

AUGUST 18, 2020

” If you took a photo or video of the desired behavior, what would it look like? For example, a client might ask you for training on “quality customer service” or “better communication between nurses and patients.” If you have access to learners or people who have recently learned the skill, ask them too.

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Behavior Analysis Simulations Photo 493