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Competency-Based Training: The Ultimate Guide to Building a Skilled Workforce

Ninja Tropic

Competency-Based Training (CBT) ensures that employees develop the real-world skills necessary for success. Unlike traditional training, which often emphasizes theoretical knowledge, CBT ensures learners can demonstrate real-world skills before moving forward. Training should never be about just completing courses.

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How to Easily Create Powerful Customer Education

Spark Your Interest

And while traditionally it applied to businesses selling widgets or software, customer education now also applies to governments, and non-profits, who have a product or service. Organizations need to educate their customers on the products or services they sell. And value to the organization selling the product or service.

Education 232
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Virtual Reality Training: Real-World Case Studies

KnowledgeAnywhere

As an immersive technology, Virtual Reality (VR) has not only made its mark in entertainment, but has proven to be a beneficial platform for the training and preparation for jobs across several sectors. United Parcel Service (UPS) prepares drivers for road hazards. Duke Energy’s “Virtual Crew”.

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Breaking New Grounds in Learning: The Transformative Role of ChatGPT and Generative AI

Infopro Learning

ChatGPT has been implemented in numerous applications, including customer service, virtual assistants, and content generation. Companies have already started experimenting with ChatGPT and generative AI to a known body of content and generating a course outline, module content, tutorials, quizzes and assessments within seconds.

Roles 221
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Developing a Results Driven Curriculum

A well-designed learning curriculum develops and nurtures skills needed to achieve organizational and business goals with the most effective and engaging set of experiences. This ebook outlines 5 critical steps to develop learning solutions that will help you achieve the most ambitious objectives.

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6 Tips To Improve Customer Service With Online Training

Docebo

How To Improve Customer Service With Online Training. The quality of your customer service has the potential to make or break your business. Thankfully, you can offer them all of the tools and resources they require by developing an effective online customer service training program. Develop simulations to build service skills.

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Second Summer 2012 Learning in 3D Class

Kapp Notes

Last night we visited several exciting venues in the virtual 3D world of VirtualU. It is the virtual world of Digitell, Inc. It was a great venue to see 3D virtual immersive environments in action. We started the tour in the Digitell World Convention Lobby Environment.

Classes 145