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percent increase in customer retention. In the study, companies utilizing customer education reported: A 6.2 percent increase in revenue. percent decrease in support costs. The benefits of customer education though are not limited to these. Here, you will also find relevant communities and events that you can join or add to your calendar.
Put on your ugliest Christmas sweater, pour yourself a beverage and browse through this month’s list of free webinars. You may pick up some good ideas for finishing out the year, and a one-hour webinar can be a nice change of pace. Yes indeed! It’s that get-it-all-done, race-to-the-finish-line month again!
Remote work has become very common today and is on the rise, with many companies having employees working for them all around the world. According to a Buffer report , 99 percent of survey participants say they would like to work remotely for at least some time for the rest of their careers. Higher employee satisfaction and retention.
We surveyed 1,000 employees working for U.S. And to uncover how employees feel about them. And to uncover how employees feel about them. Seventy-one percent of employees would like to update their skills more often. We already knew that 66% of employees link skills growth with success. The aim of our research?
More than ever, we need to be able to zoom in and zoom out of resources in order to stay current and keep our edge. One-hour webinars can be a great way to keep on top of L&D information, and they’re also a nice change of pace. But delivering impactful employee learning isn’t always easy.
Why not check out a free webinar and get some new productivity ideas? Activities for Spectacular Live Online Training Whether it’s an online meeting, a presentation via webinar, or live online training, engagement is the main question on everyone’s mind: Will it be worth my time to attend, or will it be an opportunity to check email instead?
Systems whose target audience are employees (first and foremost), a combo (employees and customer ed) and customer education only. Featuring top executives from a variety of learning systems. Systems that focus on Large Enterprise and Enterprise. Systems focusing on Small Business and mid-market. The Format.
So how about a productivity-boosting resource to help you reach that elusive next gear? There are plenty of free webinars happening this October. Tuesday, October 3, 2017, 11AM – 12PM PT: 9 Things You're Doing Wrong with Video (Free for ATD members) Video has become the de facto medium for delivering employee training at scale.
We’ve come up with a list of ten training software to streamline and elevate the ways your organization prepares employees to perform well and excel in their jobs. The platform offers courses that help upskill your teams, especially your client-facing employees. Scroll down below to learn more. Training Software #1 – EdApp.
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Using an LMS, businesses can solve a variety of needs, all the way from training new employees to selling eLearning courses, or training partners and customers. ILT sessions are often hosted using webinar apps like Zoom. The eLearning industry is expected to reach over 450 billion in revenue by 2026.
Shaping the Future of Employee Development with an Exceptional LMS. But most importantly, they can start to unlock their employees' potential. Moreover, having the opportunity to select from a variety of learning styles leads to better information retention. Claudia Domenici. Leadership attention required. So, what is training?
Sales can be an exciting career, but it’s definitely not a walk in the park. Sales professionals have to interact with all kinds of people, earn their trust, and persuade them that their product is the best choice among many others in the market.
I've had a bit of an unusual careerpath for me. And then moved across to Brisbane, where I worked for a consultancy as well and really, kind of, broadened the offering around OD, L&OD, coaching, career transition, leadership, facilitation, and things like that. Listen to the full episode above or watch below.
I've had a bit of an unusual careerpath for me. And then moved across to Brisbane, where I worked for a consultancy as well and really, kind of, broadened the offering around OD, L&OD, coaching, career transition, leadership, facilitation, and things like that. Listen to the full episode above or watch below.
New learning helps too, and September is full of free webinars that can add to your knowledge stores! Please note: This webinar is a must-attend by those who are. is Public Domain. There’s nothing like a month of sunshine to rev up our engines. But a month of smoky air is another story—let’s have some more rain please!)
Whether it’s upskilling for a promotion, adapting to new software, or surviving yet another corporate restructure, workplace training is more important than ever. And how we deliver that training? Thats changing fast. The Rise of Virtual Instructor-Led Training (VILT) Enter: virtual instructor-led training (VILT). Adults are busy.
And there are plenty more L&D practitioners on the case, serving up free webinars full of bite-sized information. Not just because that’s good for business, but also because continuous improvement is the key to keeping today’s employees focused and motivated. Check them out! How L&D Helps. The good news?
In 2025, the hiring landscape is evolvingwith Talent as a Service leading the way, organizations are reimagining onboarding to boost employee engagement and prioritize culture fit like never before. Whether youre a business owner, team leader, or budding entrepreneur, finding the right talent is paramount. million in 2022 to US$1,173.6
Therefore, institutions are rethinking core strategies to deliver value, drive change, and solve the challenges of using technology. Given that, this new era isnt about replacing human interaction. Instead, technology is being used to create rich, more engaging learning experiences using digital tools.
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