TechSmith Camtasia

APRIL 28, 2011

My name is Larry LaHaie, and I'm a software engineer who works on the Windows side of Snagit. I've also worked on the Windows side of Camtasia Studio and the web presence team in my 4.5 What setup (hardware + software) are you using? (LH): Oh, and some apps called "Jing" and "Snagit". Who are you, and what do you do? (LH):

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TechSmith Camtasia

SEPTEMBER 12, 2017

In many cases, the standard response to a tech support request might be to type out the steps needed to resolve a customer’s issue. Below are three reasons why your tech support team should be using screen capture to provide customer support. #1: Using a screenshot saves time on both sides. Luckily, there’s a better way.

Support 81

Support SnagIt Teams Screencast 81

TechSmith Camtasia

JUNE 27, 2014

Our commitment to context-driven testing means that each team is free to set its own testing practices. Test processes that are appropriate for Snagit or Camtasia Studio might not be appropriate for Coach’s Eye , after all. Test cases tend to go out of date. The learning part is there for individuals, but not for teams.

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TechSmith Camtasia

JUNE 9, 2021

Have you ever thought about the best ways to communicate with your team? But when it comes to internal communications, it’s often overlooked. Austin and David talk about how using simple screenshots or videos can get messages across much faster and clearer. Using the power of video in internal communication.

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TechSmith Camtasia

JUNE 25, 2013

Many college students are familiar with sites such as YouTube and Vimeo , but rarely do they consider the value of using screen capture software that takes both still images and video clips to help them succeed, especially in their online classes. Another way screen capture software can help you do well is to use it as a tool for studying.

Authoring Tools 111

Authoring Tools Help Online Blended Learning 111

TechSmith Camtasia

OCTOBER 31, 2017

In those cases, it is still important for us to be productive. Visual Process Documentation helps us do just that. Tools such as screenshots or quick how-to videos set you and your team for more immediate success. Let’s take a look at some useful information on the use of Visual Process Documentation.

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Guide Create SnagIt Project 110

TechSmith Camtasia

NOVEMBER 11, 2019

I’m not kidding, you can make screenshots sing with the new Snagit 2020. Say more in screenshots with Snagit Stamps. Snagit stamps offer the ability to add this additional layer of information. Here is a great little video we created on Snagit’s stamps and how they can be used to enhance screenshots.

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TechSmith Camtasia

FEBRUARY 14, 2017

I’ll let you in on a little secret: Words alone aren’t the best way to communicate. In fact, there’s all kinds of research that shows us that in many cases, it’s downright inefficient. And THAT means that in many cases, images will work better than words when trying to get your message across. Try the Product Selector”!

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TechSmith Camtasia

SEPTEMBER 12, 2017

In many cases, the standard response to a tech support request might be to type out the steps needed to resolve a customer’s issue. Below are three reasons why your tech support team should be using screen capture to provide customer support. #1: Using a screenshot saves time on both sides. Luckily, there’s a better way.

Support 66

Support SnagIt Teams Screencast 66

TechSmith Camtasia

AUGUST 19, 2019

And it can help prevent bottlenecks in day-to-day operations, by spreading knowledge throughout a team, vs. funneling work through one person, among other benefits. . It can be useful in several ways. . Often when a new employee joins the team, they are filling a vacancy. Train new hires. Prepare for the unexpected.

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TechSmith Camtasia

JUNE 21, 2016

It has been said that the GIF is the future of communication. GIFs are having their moment, and you may want to seriously consider adding them to your communications workflow. Quick to capture (especially with Snagit 13 ). Doesn’t use much mobile data. Workplace communication is changing. No audio hassle.

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TechSmith Camtasia

JUNE 12, 2018

Reclaim Your Day: Saving Time with Visual Communication. I’ll let you in on a little secret: Words alone aren’t the best way to communicate. In fact, there’s all kinds of research that shows us that in many cases, it’s downright inefficient. Imagine this: You’re managing the team for a major website redesign.

Communication 92

Communication Screencast SnagIt Images 92

TechSmith Camtasia

AUGUST 17, 2020

While remote work and education aren’t new concepts, most of us hadn’t experienced the challenges (and —yes — rewards) of a fully digital workplace or classroom. What’s the best way to communicate with your colleagues? The answers often come down to the choice between synchronous vs. asynchronous communication. Congratulations!

Asynchronous 98

Asynchronous Synchronous Communication TechSmith 98

TechSmith Camtasia

JUNE 4, 2018

Not only do they help you prove your case, they also help you archive the past. How can I use screenshots? If you’re a web designer or routinely work with web designers, learn more about using screenshots to streamline your web design process. As Buffer notes, screenshots are powerful yet simple to use. Don’t just tell.

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Images SnagIt Mac Press 75

TechSmith Camtasia

JUNE 13, 2018

Here at TechSmith, here are a few apps that are used for shooting and sharing video: Camera Awesome. Recording a Mobile Device Using a Camera. Why would you use a camera to record a mobile device at a screen recording company!?”. Using this technique eases the transition from your live video to your screen recording.

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Mobile SnagIt Video TechSmith 73

TechSmith Camtasia

JUNE 27, 2017

But, there’s a reason— emphasis on the consumer is due to advancements in communication and technology. And as is always the case with change, it uncovers challenges which can often be interpreted as an opportunity. Use screen recording to onboard new members of the support team. This is a good thing! Below is an example.

Customer Service 66

Customer Service Services Custom Screencast 66

TechSmith Camtasia

SEPTEMBER 12, 2017

In many cases, the standard response to a tech support request might be to type out the steps needed to resolve a customer’s issue. Below are three reasons why your tech support team should be using screen capture to provide customer support. #1: Using a screenshot saves time on both sides. Luckily, there’s a better way.

Support 58

Support SnagIt Teams Screencast 58

TechSmith Camtasia

JUNE 8, 2022

That’s why it’s more important than ever to be aware of proximity bias and make sure everyone on your team feels included. Our brains take shortcuts all the time, using processes to simplify the information around us to make more efficient decisions. Remote team members cannot be an afterthought.

SnagIt 52

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TechSmith Camtasia

JULY 29, 2013

Our support teams handle more than 100,000 cases yearly. What we learn helps us innovate and improve our products and services. Our support teams communicate directly with development teams to share insights and feedback. Customer Contact Means Everything. Making a Difference. Alex Cheyne - Customer Service.

TechSmith 61

TechSmith Support Tutorial Customer Service 61

TechSmith Camtasia

AUGUST 25, 2020

Using simplified user interface, or SUI graphics, is a great way to save time and resources when creating help content. In fact, Google uses this strategy to easily scale their help content and consistently deliver great help content to users across numerous languages. How Can I Use SUI? The answer is no secret: they use SUI.

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TechSmith Camtasia

AUGUST 8, 2017

” Whether your team recently launched a new project, your client wants a progress report, or you have a performance review coming up, it’s likely a question you’re used to answering, but don’t particularly enjoy. Humans are visual learners, which makes visual communication so important.

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Screencast SnagIt TechSmith Video 53

learnWorlds

JULY 14, 2022

Here we will go through the most popular authoring tools and suggest the best use case for each one to help you choose the one that works for you best! An eLearning authoring tool is used to create different types of eLearning content , such as lessons, training, courses, assignments, exercises, simulations, and more.

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Authoring Tools eLearning Tools Authoring Compliance Training 116

Limestone Learning

JULY 28, 2022

Join Matt Shell, Market Development Manager at Capsim Management Simulations, to learn how innovative companies are using inbox simulations — a new simulation-based assessment technology — to: Reinforce learning with authentic, on-the-job experiences. Use virtual tools to get work done. Objectively assess soft skills. Robinson, Ed.D.,

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TechSmith Camtasia

MARCH 9, 2021

A good plan that centers your users and focuses on communication and training can go a long way in making sure your org’s software rollout isn’t just good, but a smashing success. How to effectively communicate with your users. Figuring these all out ahead of time will ensure team members spend less time and effort in the long run.

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TechSmith Camtasia

SEPTEMBER 23, 2019

So, we’re the makers of Snagit and Camtasia. And if you’re in Technical Communication as a field you’re probably already familiar with these products. And, one of the things I get to do, as a Strategy Lead, is to help set the direction for Snagit. Can using visuals gain productivity? And why is that?

Content 75

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TechSmith Camtasia

OCTOBER 11, 2016

While the file format is just slightly older than the majority of millennials, it is widely used by people of all ages. The use of the GIF has peaked in popularity in recent years…the reason? TechSmith Fuse is a free companion app for a smartphone or tablet that works together with Snagit. STEP 2: SEND THE VIDEO TO SNAGIT.

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SnagIt Video Scanning TechSmith 40

TechSmith Camtasia

AUGUST 22, 2022

Inviting the project manager to create videos and screenshots that team members could view ahead of the live updates — and on their own time in 10 minutes or less. This eliminated some all-team remote meetings and began the shift to a more asynchronous work schedule. ” The solution? Wendy Hamilton CEO, TechSmith.

Authoring Tools 52

Authoring Tools Google Docs Asynchronous TechSmith 52

TechSmith Camtasia

JUNE 25, 2018

Use of video has been on the rise over the past several years and continues to grow. There are many ways to use video in business, Including explainer videos, promotional videos, and testimonial videos. There are many ways to use video in business, Including explainer videos, promotional videos, and testimonial videos.

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Social Media Media Social Networks Social 75

TechSmith Camtasia

JUNE 27, 2022

While the world of work was rapidly changing, organizations grudgingly shifted where people worked and, in some cases, even when they worked. Asynchronous-first communication approach is a must for organizations and leaders who want to thrive in the new challenging world of work, whether their workplace is fully remote, hybrid or in-person.

Asynchronous 40

Asynchronous Teams Performance Synchronous 40

TechSmith Camtasia

MAY 27, 2019

I’m going to make a bold statement: You — yes YOU — can start using video to increase conversion rates right now. It seems that just about every content marketing guru, ninja, expert, or wizard has declared that if you’re not using video in your marketing, you’re not engaging your customers. Video is all the rage. Each day 128.8

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TechSmith Camtasia

DECEMBER 15, 2021

Trainers and those who produce training materials have the potential to connect with everyone in the organization, including employees and in some cases customers too. But if you’re making decisions about what media to select, Jess suggests using these three tips to help guide you. Consider your baseline. Source media inclusively.

Diversity Training 52

Diversity Training Media Video Instructional Design 52

Limestone Learning

JUNE 27, 2018

Use two techniques to effortlessly recognize and uncover participant resistance in any course. Using the principles of career development and employee onboarding, learning and development professionals can contribute to the company’s bottom-line results by helping to onboard managers into their new roles.

Free 45

Free Authoring Tools Webcast Adobe Captivate 45

TechSmith Camtasia

FEBRUARY 28, 2017

By now you know that images are essential to creating great content and communicating clearly. But there’s a big difference between using an image and using the RIGHT image. And while there are many ways to decide which image is right for what you’re trying to communicate, nothing ruins a potentially great image like a bad crop.

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