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Customer training: your ticket to stronger loyalty, retention, and brand advocacy

Docebo

Let’s take a deep dive into the concept of customer education, and explore how you can create an external learning program for your organization. . Why is customer training important? Customer training can mean different things to different companies, so it’s not a one-size fits all approach. . Customer training examples.

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Cammy Beans Learning Visions: My Objection to Learning Objectives

Learning Visions

See her recent post: Makeover: Turn Objectives into Motivators. Instead, provide some meaningful and memorable experiences using interactivity, graphics, animation, and storytelling. Cammy Beans Learning Visions Musings on eLearning, instructional design and other training stuff. But I find them painfully boring to read and to write.

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Extended Enterprise Learning Systems: Shifting Into High Gear

Talented Learning

Because the marketplace is finally starting to see the upside of educating customers , channel partners , franchisees , contractors and others outside traditional organizational boundaries. If you aren’t already educating external audiences, trust me, you’re lagging behind others who get it. Every company has customers.

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Cammy Beans Learning Visions: The Value of Instructional Designers

Learning Visions

Many instructional designers ( Christy Tucker , Wendy Wickham ) build their own courses using tools like Captivate. Reuben on the downside of rapid e-Learning tools: The emergence of "easy-to-use" authoring tools, however, has tempted us to believe that the instructional designer can do it all! Whats your view?

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Best Customer Education Blogs: 25 Must-Reads for Learning Professionals

Talented Learning

Which blogs offer the best advice about customer education practices, strategies and technologies? And education is only one tiny piece in that massive puzzle. (In That’s why martech vendors of all stripes are responding with topical thought leadership. REPLAY THE WEBINAR NOW! Great question.

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2020 LMS Trends: An Analyst’s Extended Enterprise Learning Predictions

Talented Learning

And today’s learning systems market definitely gives us plenty to consider. REPLAY THIS WEBINAR NOW! This consolidation trend remained front-and-center in 2019, with M&A headlines like these: Absorb Software Acquires Extended Enterprise LMS Provider, eLogic Learning. Absorb Software Acquires Torch LMS.

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Marketing Never Ends – How Does Product Education Help?

Talented Learning

Today we feature excellent customer education advice from Ruairi Galavan , Senior Manager of Customer Engagement at Intercom. This is especially true for software-as-a-service (SaaS) companies, where each new customer adds revenue that can help your business grow. Product Education. RSVP FOR THE OCTOBER WEBINAR!

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